ES

Service access is the most common concern among Tesla owners in India, and it is a fair one. Coverage is currently limited to Mumbai, Delhi, and Bangalore — if you live outside these three cities, any hardware issue or body repair means either a long drive or arranging transport to the nearest centre. At this price point, that is not a gap most buyers expect to deal with.
The car itself is not the problem. Mechanically it has proven to be reliable in early Indian ownership experience, and a lot of software-related issues get resolved through over-the-air updates without ever needing a centre visit. Many owners go months without any interaction with a service centre at all.
The issue is what happens when something actually does need attention. Wait times are long, options are limited, and there is no secondary network to fall back on the way you would have with an established brand. The car is genuinely good — the support system around it in India has not caught up yet. That is the trade-off buyers are making right now, and it is worth being clear-eyed about before committing.